April 20, 2026
When travel programmes underperform, the TMC is often the first area that comes under scrutiny. Service levels are questioned. Response times are reviewed. Escalations increase. In some cases, organisations move…
April 20, 2026
Most travel policies are internally validated long before they are operationally tested. They are benchmarked, reviewed, approved by procurement and finance, and often aligned with what is considered “market standard.”…
February 25, 2026
Implementing a new travel structure — a revised policy, a new TMC, a booking tool deployment — often creates a sense of accomplishment. The RFP is complete. Contracts are signed….
February 25, 2026
In competitive TMC tenders, the pressure to secure the lowest possible transaction fee is intense. Procurement teams are evaluated on measurable reductions. Benchmark comparisons circulate internally. Fee compression becomes a…
February 25, 2026
Most travel programmes do not deteriorate because of one bad decision.They become incoherent because they were never architected strategically in the first place. In many organisations, travel evolves reactively. A…
January 13, 2026
Duty of care has become one of the most discussed topics in corporate travel, yet it is also one of the most misunderstood. Many organisations believe that implementing a tracking…
